Infrastructure: 11 Soft Skills Truisms


Infrastructure. It's a word we hear a lot regarding our highways and bridges, and not as much when it comes to people. Merriam-Webster defines infrastructure as follows: the underlying foundation or basic framework (as of a system or organization). For our purposes, infrastructure is exactly that; the supporting and crucial framework bearing the structure of human interactiveness. Below are 11 soft skills/human skills truisms. While this list is by no means complete, keeping these in mind will shore up any human structure.


1.   People will judge you and you will judge others. Character is built by both.

2.   Listening will get you much, much further than talking.

3.   Being too empathetic is not a thing.

4.   Hone your public speaking skills - they’ll serve you your entire life.

5.   Conflict begins internally.

6.   Negotiation is fluid, not fixed.

7.   Don’t be afraid to ask for what you want.

8.   Learn to speak well about yourself as well as others.

9.   Understand your discomfort, and then do something about it.

10.  Be mindful of the words you feed to others - you may have to eat them.

11.   Communication and connection are the point.


LB Adams is the Founder of Practical Dramatics headquartered in Charleston, SC. Her company uses theatre strategies as a platform to help humans grow more profitable conversations with other humans.